The COVID-19 pandemic was a pivotal moment for Reiz Tech, prompting a significant shift in our innovation strategy. Prior to the pandemic, our focus was on refining internal processes and aligning our strategy with our vision and mission. However, the challenges brought on by the pandemic highlighted the need for more robust investments in innovation.
We recognized that to become a mature company, it was essential to invest in innovations that would drive efficiency and add value. This realization led to the formation of what we call an "Innovation Culture," centered around the digitization of processes and a focus on data-driven decision-making.
Strategic Positioning and the Role of Hoshin Kanri
Strategic planning under the leadership of Hoshin Kanri has been crucial in guiding our innovation efforts. Hoshin’s long-term strategy is focused on stable growth, identifying the company’s strengths, and enhancing these areas by selecting the right people who align with our vision.
This strategic approach has involved continuous investments in technology development and a strong focus on data usage, ESG (Environmental, Social, and Governance) principles, and empowerment within our holacratic organizational structure. By concentrating on these areas, Reiz Tech has positioned itself as a resilient and adaptable company, capable of thriving even during challenging times.
Our focus on continuous improvement and data-driven decision-making has led to the development of AI-driven platforms like Skillit, which have significantly enhanced our talent management capabilities. Cross-functional collaboration has been crucial in driving these innovations, ensuring that diverse perspectives contribute to practical and impactful IT solutions.
Sustainability and Resilience in Innovation
Resilience is a key component of Reiz Tech's innovation strategy, particularly in the face of crises like the COVID-19 pandemic. Our shift to a data-driven organization, along with the automation and digitization of processes, has enabled us to operate effectively, even in remote work environments. Decisions based on data, coupled with a global workforce, have strengthened our resilience, allowing us to continue delivering value to our customers despite external challenges.
We measure the success of these initiatives through clearly defined KPIs, ensuring that each innovation aligns with our strategic goals and delivers measurable value. Looking ahead, we are poised to explore new technological frontiers and expand our global footprint, further solidifying our position as a leader in sustainable innovation.
Future Vision
Our strategic investments in technology, emphasis on ESG principles, and dedication to cross-functional collaboration have strengthened our position. As we look ahead, we are committed to enhancing our innovation capabilities, exploring new technologies, and continuing to create solutions that are both sustainable and impactful. The lessons we’ve learned have shaped our current approach and are paving the way for a future where we are prepared to meet new challenges and seize emerging opportunities.